Support is available via multiple channels and our team follows strict procedures to assist with account and technical issues. We prioritize security and confidentiality in all communications. When contacting us, include relevant account details and a clear description of the issue to help expedite resolution. We track and analyze issues to improve our systems and reduce recurring problems. Your feedback helps us refine processes and deliver better service over time.
Use live chat or the contact form in your account for fastest response. Email is available for non-urgent matters.
Provide your account email or phone number and a clear description of the issue with any relevant error messages.
Support hours may vary; critical security issues are addressed immediately.
Yes, support can assist with deposit confirmations and troubleshooting payment issues.
